Terms & Conditions

1. Acceptance of Terms

By accessing or using BWM XMD PRO, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access or use our services. These terms apply to all users, including visitors and registered users.

We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the platform after any changes constitutes acceptance of the new terms.

2. Description of Services

BWM XMD PRO is a WhatsApp bot hosting platform that allows users to deploy and manage WhatsApp bots. Our services include:

• WhatsApp bot deployment and hosting on cloud infrastructure.
• Bot management dashboard with configuration options.
• Wallet top-up functionality for bot deployment payments.
• Transaction history and bot monitoring.
• Customer support for technical issues.

We act as a hosting service provider and facilitate the deployment of WhatsApp bots using the BWM-XMD repository.

3. User Responsibilities

As a user of BWM XMD PRO, you agree to:

• Provide accurate and complete information when creating an account.
• Maintain the confidentiality of your account credentials and session IDs.
• Use the platform only for lawful purposes.
• Not use bots for spam, harassment, or illegal activities.
• Not attempt to gain unauthorized access to our systems.
• Report any suspicious activity or security concerns.
• Comply with WhatsApp's Terms of Service.

4. Prohibited Use

You may not use BWM XMD PRO to:

• Engage in spam or unsolicited messaging.
• Harass, abuse, or harm other users.
• Violate any applicable laws or regulations.
• Spread malware, viruses, or harmful content.
• Impersonate others or misrepresent your identity.
• Engage in any activity that violates WhatsApp's policies.
• Create bots for illegal or unethical purposes.

Violation of these terms may result in immediate account suspension or termination.

5. Service Availability

We strive to maintain continuous availability of our services, but we do not guarantee uninterrupted access. Our services may be temporarily unavailable due to:

• Scheduled maintenance and system updates.
• Heroku platform outages or technical issues.
• Unforeseen circumstances beyond our control.
• Payment gateway downtime.

6. Pricing and Payments

All prices displayed on our platform are in Kenyan Shillings (KSH). Prices are subject to change without prior notice. By making a purchase, you agree to pay the displayed price at the time of transaction.

Payments are processed through Paystack. We are not responsible for any issues arising from payment processor errors, but we will assist in resolving such issues.

7. Limitation of Liability

To the maximum extent permitted by law, BWM XMD PRO and its operators shall not be liable for:

• Any indirect, incidental, or consequential damages.
• Loss of profits, data, or business opportunities.
• Bot downtime caused by third-party services.
• WhatsApp account restrictions or bans.
• Issues arising from third-party payment processors.

8. Account Termination

We may suspend or terminate your account at our discretion if you violate these terms, engage in prohibited activities, or pose a risk to our platform. Upon termination:

• Your access to the platform will be revoked immediately.
• Your deployed bots will be shut down.
• Any remaining wallet balance may be forfeited if termination is due to violations.

9. Contact Information

For questions about these Terms and Conditions, please contact us:

• Contact: Support
• Website: bwmxmd.co.ke